Read the following guidelines very well. It is important that you agree before you can use the Gem-Trade service.
Anyone who can understand the language of the corresponding country, who can read and write, and who can promise to comply with the guidelines of GEMFOREX, can be able to use the GEMFOREX service after agreeing to the usage agreement.
In October 2010, GEMFOREX has become a bridge between the traders and each Forex companies who started by providing Forex automated trading software services. Out of these ideals and visions we have launched a Forex company operating in Hongkong - the GEMFOREX.
The GEMFOREX absolutely does not claim for user fees or transactions fees.
GEMFOREX completes the account opening simply by entering the required information from the account opening form, and the account number is issued, but the required documents should be submitted and approved to start trading. In addition, the necessary documents associated with the account opening, a copy of the identification card (driver's license, passport, etc.), copy of address certificate (public fee receipts, billing, etc. certificate of credit card companies and mobile phone company). The address stated in the address and address certificate described in identification card, must be the same. In addition, it is assumed that the date of the period of the identification card and address certificate shall be within three months from date of issue.
The GEMFOREX do not accept any deposits from the third party. In case of deposits, it can only be done from the same name as trading account holder. Funds sent from the name of a third party will be remanded immediately without exception. In addition, in order to make a deposit to trading account of GEMFOREX to be accepted, please use the specified Deposit method. Log-in to My page, click the "deposit (Deposit)" from the menu, and choose the deposit method you wish. Please proceed to the necessary steps and after checking the details continue until the confirmation that shows you have completed the deposit application.
GEMFOREX do not accept any withdrawal from the third party. When requesting a withdrawal, we will accept only domestic financial institution accounts of the resident of the country or with nationality that is the same as the account holder. If you apply for withdrawal under a third party name, it will be rejected. In addition, in order to withdraw from GEMFOREX's trading account, we only accept the specified withdrawal method. After logging in to My Page, click "Refund" from the menu in My page. Please select the desired withdrawal method. Please proceed to the completion of withdrawal application after confirming the necessary steps and details on that. In addition, since we have segregated management of the same amount of funds as the client's investment funds, you can deal with confidence and regarding withdrawals, we do it directly from this account so we can do it more smoothly and more quickly. The application for withdrawal shall be made only to those who have submitted the documents accompanying the opening of the account. Also, for those who made payment in credit card, if you apply for withdrawal without doing any trading at all, due to the prevention of cashing credit card frame purpose and the like, since permission from card companies will be required, we ask for a little time. And, in case of payment exceeding a total of 50,000 yen from credit card, the same applies if you apply for withdrawal in several transactions. We hope for your acknowledgment. Thank you.
The contract rate of GEMFOREX is 99.79% within 0.78 seconds.Here, it’s not a number in a single account of a specific customer, but a number of the overall order entrusted to us, as well as the contractual rate.There is also a possibility that this is to be regularly updated according to the market.In addition, the greater the LOT number, the tendency for a person to commit becomes difficult.This is not just in our company but the same with other companies. It’s a basic point when using a Forex company.Please understand and take note beforehand.
If our company determined there is a possibility that during an index announcement the market will have big movements, there are cases that we widen the scope ( number of points) than usual from the present price of the price limit and settlement reverse price limit.
In the case of use of EA, depending on EA logic (trading strategy), temporary use of EA (automatic trading) from the cover destination without notice, or continued suspension measures may be enforced. Especially with regards to Scalping EA, there is a high possibility of enforcement, so please use it upon understanding.
Those who open an account at GEMFOREX will require submission of identification documents associated with the account opening. The required documents associated with the account opening is, a copy of identification card (driver's license, passport, etc.), a copy of address certificate (public fee receipts, billing, etc. certificate of credit card companies and mobile phone company) . The address stated in the address and address certificate described in identification card, must be the same. In addition, it is assumed that the date of the period of the identification card and address certificate shall be within three months from date of issue.
GEMFOREX has segregated management of the same amount of funds as our customer’s operating funds.
With regards to account deletion and account closure request, it is carried out at your registered mail address from the account holder himself, at the inquiry form. After checking the contents of your request, we will perform the account deletion and account closure within 3 business days. We do not perform issuance, such as of documents regarding the account deletion and account closure from our company. Also, if performed by a third party representative for any reason, you will need to submit a document to understand the relationship with the account holder.
For inquiries on trading details, please contact us by e-mail within 7 business days starting from the closing contract date and time (for unsettled positions, the entry contract date and time). If there is no request within 7 business days, we will treat it as having no objection to the contents of the transaction and we will not respond for any reason. Thank you for your understanding.
Regarding the transaction report required such as for tax returns settlement, we would like to ask to retrieve them from MT4 yourself. In addition, if you are going to do any account deletion and account cancellation of GEMFOREX, chances are you will not be able to login at that point in time and you will not be able to take out all of your data history. It will be your responsibility to get the required data before you do any account deletion and account cancellation. We cannot do data acquisition in our company’s side. Please acknowledge this beforehand.
Latency trading (latency arbitrage) is characterized by the fact that settlement is repeated in an abnormally short time slot, and as a result, it has been found that a large number of transactions occur, which greatly affects the transactions of other traders. We prohibit transactions that fall under latency trading (latency arbitrage). If applicable transactions are discovered or we have concluded, we will invalidate all applicable transactions, refund the principal you deposited (if withdrawals have already been made, only the balance after withdrawals) and then delete the account. Also, deleted accounts will be permanently unrecovered. Even if you create a new account, all transactions will be invalidated as soon as it is discovered regardless of the content of the trade, and the principal deposited by the customer (if withdrawals have already been made, only the balance after withdrawals), after that, we will delete the account.
The user shall not transfer, rent or lease the rights and obligations of the ID acquired from GEMFOREX in accordance with the provisions of this guideline to a third party. The user crossing the terms of the range prescribed by the guidelines of GEMFOREX and without permission from GEMFOREX shall not be use for commercial purposes.
The user, for any purposes other than to use GEMFOREX, assumes that you agree that you do not use the personal information of other users who are using the GEMFOREX. Also, making a collection of personal information of other users by using the GEMFOREX is prohibited. In addition, when we say personal information here we mean the data other than the name and mail address, like text, photographs, drawings, paintings, user posted in connection with gem-trade such as sound, is intended to refer to anything that has been transmitted.
The GEMFOREX is not involved in the actual transaction. The financial commodity handled by GEMFOREX is Forex, foreign exchange trading that carries a high level of risk that may not be suitable for all investors. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, please carefully consider the investment objectives, the experience level, and risk tolerance. You may lose some or all of your initial investment. Therefore do not try to invest money that you can not afford to lose. Review the risks associated with foreign exchange trading, when there is doubt, please seek advice from an independent financial or tax advisor. The GEMFOREX does not assume any responsibility for your trading. This is done in the judgment and responsibility of your own.
The Downloading or obtaining of data which is carried out by using the other GEMFOREX is done at the discretion and responsibility of the users themselves. Only users will assume responsibility for the damage of the computer system or loss of data resulting from the download and obtaining of data. The GEMFOREX does not guarantee to the user the obtained data, or advice provided through the use of GEMFOREX
The nature of GEMFOREX, in light of technical constraints on the Internet and a computer, etc. infrastructure technical constraints such as communication lines, (even if it is pointed out the possibility of damage occurring in GEMFOREX)
Even if Terms of Agreement are stipulated by the GEMFOREX, we will apply the portion related to the use of GEMFOREX. However, if conflict occurs between this guideline and GEMFOREX terms of agreement conflict, this guideline will be applied to priority.
Between GEMFOREX and users, partnership, joint venture, franchise, agency, contractual relationship, such as outsourcing will absolutely never occur.
Notice to the user is done through e-mail or each user’s My page. Also, the general announcement about the gem trade, such as Terms of change, is done by displaying the link to that instruction in the GEMFOREX.
When GEMFOREX judged that it is necessary, it shall be possible to change this guideline at any time. However, if we want to change the important elements of the guidelines we shall notify the user in advance.