It’s now 10 days left in the year 2016. You may have happenings lined up this Year-end and New Year holidays. Maybe spending time leisurely at home or traveling abroad. Anyway, I am going to spend mine at home with my family, planning to lounge around during the New Year holidays.
GEMFOREX were also able to celebrate our 2nd year in November. And the other day, we also receive a prestigious award honoring as the Best Asian Forex broker 2016. Thanks to you we also have reached the 38,000 accounts. We were able to get many customers from Japan, English speaking countries, China, Hong Kong and Taiwan. We would like to show our deepest appreciation from the bottom of our hearts.
We are pleased because even those overseas FX beginners who are interested in overseas FX companies but seemed unable to take a step forward are able to experience the FX user-friendliness in GEMFOREX. We may be a novice FX Company still in our 3rd year, but we are confident we will never be beaten by other domestic including overseas FX companies with regards to providing services and support.
In 2017, we will continue to aim for further enhancement to make GEMFOREX an even wonderful service. The shortest distance for that is the "customer's voice". Your opinions, requests, and impressions will enhance the service. It doesn’t matter who trifling it may seem, but please do let us hear your voice.
Philosophy of Gem-Trade
“The entire purpose is to deliver excellent investment environment”
Each of the members of the Gem-Trade team has this thought in mind, we will provide an ultimate investment service there ever was to our customers. We will also do our best in 2017. We would be glad to continue doing business with you in the years to come.
Now, below is the guide regarding the Year-end & New Year holidays.
We apologize for the inconvenience, but we would appreciate your understanding.
About Year-end and New year holiday period
|Telephone support||December 29, 2016 (Thu) - January 4, 2017 (Wed)|
|Mail support||December 30 , 2016 (Fri) ~ January 3, 2017 (Tue)|
|Deposit reception service||acceptance any time|
|Withdrawal reception service||December 30, 2016 (Fri) - January 2 , 2017 (Mon)|
※ Regarding urgent contents, please contact us by e-mail and we will try to respond as early as possible.
※ We are back on regular business from January 5,2017（Thu）
Regarding the content of inquiries by e-mail during the holiday period, we will reply sequentially from January 5, 2017(Thu) at 9 o'clock (Hong Kong time).
Regarding the trading hours of the Year-end and New year, Normal time will be used until December 23 (Fri), From December 26(Mon) will be trading hours for Year-end and New Year's holidays.
Please check below.
About Trading hours during Year-end and New Year holidays
|until December 23 (Fri)||Regular time|
|December 26 (Mon)||Openes at 8:00 pm (Hong Kong time)|
|December 27 (Tue) - December 30 day (Fri)||Regular time|
|December 31 (Sat) - January 1 day (Sun)||Closes time|
|January 2 (Mon)||Openes at 8:00 pm (Hong Kong time)|
|from January 3 (Tue)||Regular time|
Please note: MT4 cannot be used during this closing period.
All the displayed time is GMT + 2.
That would be all.